To I don’t understand how A lot of people wanting to get this solved. I was so frustrated and about to surrender
Flight 686 dec 26 2015 My spouse & i ended up explained to the wrong transfer terminal gate in charlotte on plane intending to freeport rather than nassau. I went to flight attendant guiding counter to explain flight. He checked out me amusing After i explained nassau smirked never checked out my ticket to clarify Locale This flight was an hour delayed so there was no hurry.
I are traveling with American Airlines for a few years now and am now very shocked at a current event. I'd just gotten back again from getaway to notice that my suitcase was missing. American Airlines told me I was speculated to get it back again the following day, nonetheless I only bought it two days later and located that my suitcase were ripped open and wrecked.
I traveled very recently on just one within your planes, I have generally been contented nonetheless, this practical experience left me With all the dilemma, “Why should I use this airline?”. I remaining L.A. to fly to Phoenix I used to be returning household soon after caring for my sister and needed to get residence at the earliest opportunity since my partner was wounded in your own home. Ahead of the plane left there have been Computer system difficulties and after we landed the ramp wouldn’t open up we had to be “towed ” to a different gate. “We didn't disembark through the plane right until the final demand my upcoming flight. I know that you will find challenges that manifest even so the service was Lower than benchmarks. At no time did any person say we've been sorry, apart from the pilot reported, “Very well I don’t understand what to state issues come about, I guess sorry will be good.
Please take a look at this so other travellers won’t contain the same practical experience…..I would love a reply from In addition, you..
I are about the cellphone for 3 hrs trying to take care of a concern where by my bag was split open up and my belongings missing.
I would want to relay a very inadequate consumer service encounter with American Airlines which happened on Friday, July fifteen, 2016 with my flight from Dallas (DFW) to Washington, D.C. (DCA) and finally to Charleston, WV (CRW), which did not come about. My flight from DFW was resulting from depart at 3:00 p.m. Flight #2553. Due to our gate not staying offered (Yet another plane was stuck at our gate from a prior flight) and AA failed to get rid of it for upkeep and no other gate getting assigned to our flight. Somewhere around forty five minutes soon after our scheduled boarding time, a whole new gate was found and also the boarding began. Then just after everyone boarded Flight #2553, we find out this here had been delayed on the ground because of ground crews not having the ability to speedily and thoroughly load the plane. We eventually departed Dallas about seventy five minutes later than scheduled. The landing in DCA transpired with roughly ten minutes remaining for me to board my connecting flight to CRW.
I had a very challenging working experience now attempting to book a straightforward trip for my wife And that i from phx to sfo. Initially your site mentioned their had been no flights. I modified browsers and chartered jet America Seattle received near the tip of the booking but regretably entered my wife’s benefit amount Improper and the location would not let me adjust it. Once i went again to get started on over again it had the exact same Incorrect number and wouldn't allow me to go on. I then went to a third browser acquired all the solution to the top as well as the price for financial state coach came up $4258.
I'm very upset with this particular service from American Airlines. We had planned a holiday that we imagined would start out by experiencing Excellent service from American.
nonetheless very little on flight 1583. Never realize insufficient interaction. Am now acknowledging I'm not likely to produce relationship in Miami at 10am
My problem was a bag which was overweight. A single lady retained declaring I could only acquire fifty lbs, regardless if I told her I had been happy to pay overage costs. This other female was not also useful. On the other hand, Nina Kong went genuinely out of her way that can help me… contacting for data, looking points up…she even assisted me go the bag to a safe locale whilst I went as a result of it to determine if I could rearrange and pull some pounds out.
Like a business, you may have stepped way outside of line taking a public placement on this. However the posture you’ve taken successfully favors “discrimination” versus all other folks that are entitled towards the Unique protective provisions relished by a privileged minority.
I appreciate you are experiencing a merger and many personnel may very well be lower than thrilled, but this attitude should not be apparent for your buyers who are merely contacting to obtain some support.
However resulting from weather I was not able to get out with the tri cities in time this past 7 days. On the other hand I am very private aviation company Seattle frustrated with American Airlines purchaser service.